Transaction Cancellation

Terms for Order Cancellation

Just before you cancel your order, we invite you to contact us.
If you still decide to cancel, please fill out your details in the form on the left, and we will get back to you as soon as possible.

A. Order cancellation must be done within 14 days from the date of receiving the product or the disclosure document, whichever is later.
B. According to the Consumer Protection Law, a cancellation fee of 9.95 EUROS will be charged due to the special production for the consumer.
C. The product should be returned, if possible, in its original packaging.
D. The company will provide the consumer with a copy of the credit notice submitted by the business to the credit card company.
E. It is not possible to cancel the purchase of perishable goods, products specially made for the consumer, and products that can be recorded, copied, or duplicated, once the consumer has opened their original packaging.

Fill out the application down below and please specify your order number in your request. Thank you!